COVID-19

COVID-19

Πρωτόκολλα του Villa Giotis

Committed to delivering a clean and safe environment through health and safety protocols

One of our highest priorities is the health, safety, and security of our guests, team members, and business partners. COVID-19 has fundamentally changed the way we live, and we are adjusting our daily operations to fit within the new normal. In response to this, we and a team of experts have reviewed our existing health and safety processes and developed a new safety protocol.

What are the new protocols?

A new 16-step protocol for hotels is currently being introduced to our Villa Giotis. New cleaning and disinfection procedures, increased attention to safety in communal spaces, protective equipment, and updated training for team members are included in the new protocols. These protocols describe specific processes and measures that are designed to make you feel confident when you visit us.

  1. Physical distancing

Implement physical distancing measures throughout the hotel.

  1. Increase cleaning and disinfecting

Increase cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items.

  1. Air circulation

Improve air circulation processes to increase air quality.

  1. Sanitizing stations

Install alcohol-based hand sanitizing and glove stations near the reception.

  1. Disinfect key cards

Provide clean and disinfected key cards upon check-in.

  1. Information Tabs

Tabs with general information about Covid 19 and instruction in a case of Covid 19 or alleged case of Covid 19.

  1. Room hand sanitizer

Provide each guest room with a hand sanitizer.

  1. TV remote

Provide a clean and disinfected TV remote air conditioning remote in an individually sealed and protective bag.

  1. Linens

Wash all linens at a high temperature for optimal disinfection.

  1. Express check-in check-out

The check-in process will take place outdoors. Provide an express check-out process to minimize contact with team members.

  1. Methods of payment

Offer cash-free methods of payment.

  1. Brekfast safety

Offer individually packaged and other grab-and-go food options.

  1. Minibar

Lock or remove all minibars.

  1. Team training

Provide team members with comprehensive hygiene and prevention training program.

  1. Team member temperature checks

Administer temperature checks for team members and suppliers, when legally permitted or required.

  1. Team member PPE

Provide team members with personal protective equipment.

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